Shipping policy

Shipping & Delivery Policy

B32 Supply Co. products are primarily made to order.

This allows us to offer our designs without carrying large amounts of inventory, but it also means orders do not normally ship immediately after purchase.

Estimated Order Timeline

Our supplier generally requires approximately:

Production and delivery to B32 Supply Co.: approximately 3 weeks

After we receive the merchandise, customer orders are typically prepared for shipment within:

1–2 business days

Standard carrier transit generally takes approximately:

3–7 business days

Customers should plan for approximately 3–5 weeks from the date of purchase to final delivery.

These timeframes are estimates and are not guaranteed delivery dates.

Production or shipping delays may occur because of supplier availability, order volume, holidays, weather, carrier disruptions, or other circumstances outside our control.

Shipping Area

B32 Supply Co. currently ships within the United States only.

Shipping Rates

Shipping rates are displayed during checkout.

Orders of $60 or more qualify for free standard shipping unless otherwise noted during a promotion.

Order Tracking

When your order ships, tracking information will be sent using the contact information provided during checkout.

Please keep in mind that tracking information may take some time to update after the carrier receives your package.

Utah County Local Pickup / Delivery

Local pickup or local delivery may be available for customers in Utah County when shown as an option during checkout.

You will receive instructions once your order is ready.

Please do not arrive for pickup before receiving confirmation that your order is ready.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please carefully review your shipping information before submitting your order.

If you notice an error after placing your order, contact support@b32supply.com as soon as possible.

Once an order has shipped, we cannot guarantee that the shipping address can be changed or redirected.

B32 Supply Co. is not responsible for packages delivered to an incorrect address provided by the customer.

Packages Marked Delivered but Not Received

If tracking shows that your package was delivered but you cannot locate it:

Check around your property, mailbox, porch, or other delivery locations.
Check with household members or neighbors.
Verify the shipping address on your order.
Allow approximately 24–48 hours, as some carriers may mark packages delivered shortly before final placement.

If the package is still missing, contact support@b32supply.com.

Lost Packages

If a shipping carrier confirms that a package was lost while in transit, B32 Supply Co. will work with you toward an appropriate replacement or refund.